Terms and conditions

1. Terms and definitions

  •  In this offer, unless the context requires otherwise, the following terms have the following meanings and are an integral part of it:

    Institute – Institute means Super 20 Training Institute (may also be referred as S20 or company, service provider)

    Website / Site – means website of the institute www.s20.in

    Application / App – means android and iOS application owned by the institute

    Service – means all kinds of courses, training, education, support, material, service, advice, consulting being provided by the institute

    Course – means specifically designed package of training services

    Offer – means offer of services being made to the general public by the institute

    Acceptance – means acceptance of the terms and conditions of the offer by the student / customer

    Delivery – means providing of service access to the customer by the institute

    Order – means agreement to subscribe to the services of the institute by the customer

    Student / Customer / User – any person interested in the services of the institute

    Any reference to the male/female may automatically be referred to all the genders. Any reference to singular/plural may apply to all similar singular/plural situations.

2. General provisions

  •  A person visiting website, application, premises of the institute is unconditionally bound by this offer and pertinent terms and conditions in entirety, which also constitute an agreement.

  • A person not agreeing to any of the conditions mentioned in this offer may at his own discretion decide not to subscribe to any of the services of the institute. However, upon subscription of the any of the services of the institute, it is assumed that the concerned person has read, deliberated and agreed to all of the terms and conditions mentioned in this offer.

3. Services and pricing of services

  • The institute at its sole discretion may provide, list, publish, market, remove, stop, suspend, cancel various services to the customers through website, app and in-premise communication.

  • Prices of the services may have been specifically listed on the website, app, marketing material, sales brochure, advertisements or may have been informed specifically to the user by the institute or any of its authorized representatives.

  • Prices are subject to change and are valid only for a particular moment at which the same have been communicated to the user. Prices may change even before the user enters into contract with the institute. Any discounts, coupon codes, scholarships, assistance etc. provided by the institute is at the sole discretion of the management of the institute and the same can be removed / altered at any point of time by the management without informing any of the users or parties.

  • The user makes himself aware that the nature of services is such that it can be presented / represented by different persons, characters, images, videos, promotional materials etc. However, actual service may vary substantially when being delivered to the user and is not at all standard. Therefore, the user may use the self-discretion while analyzing the representational images, information, videos, listing, persons etc.

  • The user is well aware that the nature of services are such that once he subscribes to the services, the services are considered to be delivered / provided by the institute fully, entirely without any division or part.

4. Differences between terms.

  • Whenever the user chooses a specific mode of training, course or service delivery like online, in-classroom, live classroom, over the app, over the web etc., specific terms and conditions to the particular service delivery method may be applicable in addition to the existing terms and conditions. The user is advised to make himself aware of such specific terms and conditions.

5. Rights and obligations of the parties

The institute undertakes:

  • To provide services to the user in terms of this agreement and make best endeavors to provide the agreed services to the users.
  • To process the user’s personal data in accordance with the privacy policy of the website.

The institute has the right:

  • To change this terms, the prices for the services, description of the services, contents of the courses, the methods and terms of payment etc. unilaterally, by placing them on the pages of the website or app or in sales brochure or even deciding the same internally without publishing explicitly anywhere else. All changes take effect immediately after publication or effective date of such decision and are considered brought to the attention of the user from the moment of such decision or publication.
  • Carry out records of telephone conversations, other communications with the user.
  • That the institute reserves the right to cancel, suspend, unsubscribe, refrain any user at any point of time at its sole discretion from accessing any of the services provided by the institute, even if the user has made the entire payment for using such services, while also not granting him any refund for same.

The user undertakes the following:

  • That the user has approached the institute on his own for obtaining various services provided by the institute. That during this transaction of purchasing services, he has not been induced, marketed, pursued, forced, coerced, advised, intimidated, influences by any person, representative, marketing material, advertisement, website/app content or otherwise. He is buying these services at his own discretion.
  • That he is obtaining services for his own use and not for resale or not purchasing on behalf of somebody else.

  • That he has applied his sole discretion, taken help of professional before subscribing to the services of the institute. The terms of the services are at times explicitly mentioned or otherwise. It is the user’s responsibility to make sure that he understands the terms of the services entirely before making the subscription to use the services.

  • That he is fully aware that the services being offered by the institute are provided by the institute merely for the purpose of public education, awareness, skill development and knowledge enhancement. There is no guarantee that the stated objectives of providing the services or using the services will be achieved.

  • It is likely that the courses, training, education, material provided by the institute is incorrect, incomplete, wrong, not updated, not having resemblance to the prevailing education concepts or industry practices. The user is aware that the institute is providing these services as per their judgement, understanding, discretion and knowledge on good faith basis and the user has no objection whatsoever w.r.t. correctness, relevance, resemblance to actuals etc.

  • That the user understands that the training provided by the institute may not be practicable or even useful in education arena. Instead, it may bring negative, undesirable outcomes if put in use by the user. Therefore, the user is advised to take professional help and advice in addition to using his own discretion before applying this training anywhere else.

  • That the services, training, courses, education provided by the institute are only indicative in nature and may not be complete.

  • That the institute is a privately owned, for profit institute and has no Govt. license, recognition and all the courses, training, education provided by the institute are not approved, standardized, recognized.

  • That he will indemnify the institute for any of the losses incurred by them including loss of reputation, business, opportunity etc. due to him or any of his actions.

  • That he in complete agreement with the terms of this agreement and any changes made subsequently.

  • For the purpose of the delivery, the customer must provide all the necessary data, information, details, documents that uniquely identifies him as a customer and also provide any other data asked by the institute if thought needed by the institute before, at the time of or after providing services.

  • Pay for the ordered services fully as per the payment schedule under the terms of this agreement. The user has also gone through and understood the entire refund and cancellation policy published on the website before making any decision.

  • That, in no case, the referred services of the institute will guarantee the user any quality or outcome of the usage of the referred services.

  • That, in case of technical failure, technological issues, software glitch, network problems, non-compatibility of hardware / software etc., the institute is not liable and the user cannot seek refund or cancellation and it will be considered that the services are completely and entirely provided by the institute.

  • That the placement facility, job assistance, employment support is only indicative in nature and in no case there can be guarantee or obligation of the institute to provide such support to the user. The institute will make its best endeavor to provide only training and education services in terms of this agreement.

Rights of the User

  • The user has right to ask for relevant information to make an informed decision before making the buy transaction.
  • The user has right to raise genuine grievances related to service and delivery of the same.
  • The user has right to seek proper delivery of services as agreed at the time of buying of services within the purview of institute’s extant policies and subject to discretion of the management of the institute.

6. Force majeure

  • Either Party is released from liability for full or partial failure to fulfill its obligations under this Agreement if this failure was caused by force majeure circumstances that arose after the signing of this Agreement. “Force Majeure Circumstances” means extraordinary events or circumstances that such Party could not foresee or prevent by means available to it. Such extraordinary events or circumstances include, in particular: strikes, floods, fires, earthquakes and other natural disasters, wars, military actions, governmental actions, custom actions, pandemic, lock-downs, government prohibitions as well as any other circumstances beyond the reasonable control of any of Parties. Changes in current legislation or regulations that directly or indirectly affect any of the Parties are not considered Force Majeure Circumstances, however, if such changes are made that do not allow any of the Parties to fulfill any of its obligations under this Agreement, The Parties are obliged to immediately decide on the procedure for eliminating this problem in order to ensure that the Parties continue to execute this Agreement.

7. Legal jurisdiction:

  • Legal jurisdiction for any disputes will be Govt. authorities and Courts of Ahmedabad, Gujarat, India.

  • The images, videos, logo, information, content, etc. are sole property of the institute and is subject to intellectual property rights protection. The user or any third party shall in no case copy, pirate, steal, use, misuse the same in any manner for or without commercial gains, unless a specific, prior, explicit, written permission is obtained from the owners of the institute.

  • In case of any contradictory, conflicting, confusing information presented on the website, app, sales brochure, marketing material, advertisement etc., the information provided by the authorized representative of the institute to the user may prevail over such contradictions, conflicts etc.

8. Other conditions.

  • All disputes related to quality, non-fulfilment, or improper fulfilment, of their obligations under this agreement, the parties will try to resolve during negotiations. If negotiations fail to resolve the disputes, the parties may then resolve the same through arbitration and conciliation mechanism available. And at last, such disputes may be taken to the court or Govt. authorities.

  • The sections of the website, app, sales brochure that explain the terms and conditions referenced in the Offer are an integral part of this Offer.

  • The institute may change/alter/update any of the terms and conditions and any content on the website unilaterally and the same may be binding to all the concerned parties including the user, the institute and their affiliates.